Privacy Policy

What personal information do we collect from you?

We may collect personal information from you when you fill our booking form on our website or write an email to us to make a reservation. To apply our transparency principle, here is the complete list of data we may collect and store that’s related to you:

1. Customer identification:

• First name
• Email address
• Phone number

2. Pick up address
3. Name and address of your hotel or any other place in Prague city

What other companies do we share your data with?

We do not sell or trade your data to third parties. The only information we might give to drivers (in case we are not able to pick you up) is your name (not a surname) and pick up address. We do not share your phone number with any drivers who do not work in our company. We trust that all these third parties keep your information confidential. But in case you want to review their own data handling policies, we compiled a complete list for you of the third parties we are affiliated with and linked their data handling policies. We also described what information we are sharing with them and our reasons for it.

How do we protect your information?

We keep your personal information in closed systems that are only accessible to a limited number of our staff, who have special access rights to such systems, and are required to keep your information confidential.

How long do we retain your information?

If you are just a visitor on the website, we don’t retain personal information about you.
If you have made a reservation with us, we keep your personal information until you have visited us.

In accordance with GDPR, you may request us to delete your personal information (contact@toprange.cz), and we will comply in a maximum of 30 days. In such cases, we also initiate data deletion at our affiliated third-parties.

Google Analitics

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link:Google Analytics Opt-out