Privacy Policy

Last updated: September 2025

1. Information We Collect

We may collect personal data when you contact us, make a booking, or browse our website. This may include:

• First name
• Email address
• Phone number
• Pick-up address
• Name and address of your hotel or accommodation in Prague

This information is collected solely for the purpose of organizing your booking and providing our services

2. How We Use Your Information

We use your personal information to:

• Confirm and manage your reservation
• Contact you with booking details or updates
• Provide pick-up and transfer services
• Improve our services and customer experience

We do not sell, rent, or trade your personal data to any third parties.

3. Data Sharing

We only share limited information when necessary to complete your booking. For example:

• With our drivers (only your first name and pick-up address)
• With trusted third-party service providers, such as email or booking systems

All third parties are required to maintain confidentiality and comply with GDPR.
For details about our partners and their privacy practices, please contact us at
contact@toprange.cz.

4. Data Retention

– We do not store any personal data from website visitors who do not make a booking.
– For confirmed bookings, data is kept only until your visit is completed.
– Upon request, we will delete your data within 30 days, including from any affiliated third parties.

5. Data Security

Your personal data is stored in secured systems accessible only to authorized personnel who are required to keep it confidential.

6. Your Rights

Under GDPR, you have the right to:

• Access, correct, or delete your personal data
• Restrict or object to data processing
• Request data portability

To exercise your rights, contact us at contact@toprange.cz.

7. Cookies and Analytics

We use Google Analytics for anonymous website usage statistics.
No personally identifiable information is collected.
You can opt out using this link:
Google Analytics Opt-out.

8. Contact Us

For any questions about this Privacy Policy or data protection, please contact us:

📧 contact@toprange.cz